Privacy Policy
SECTION 1 – INFORMATION COLLECTION
Personal Information:
When you purchase from DocDrones, we collect personal information such as your name, address, and email address as part of the buying and selling process.
Browsing Information:
When you browse our store, we automatically receive your computer’s IP address to gather information that helps us understand your browser and operating system.
Consent:
By providing us with personal information to complete a transaction, verify your credit card, place an order, or sign up on our website, you give us explicit consent to contact you via various communication channels including RCS, WhatsApp, email, and SMS.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we infer your consent to our collecting and using it for that specific purpose.
If we request your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to opt out.
How do I withdraw my consent?
You may withdraw your consent at any time by contacting us at contact@docdrones.in.
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – PAYMENT
If you choose a direct payment gateway to complete your purchase, your credit card data will be stored and encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction, after which it is deleted.
All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council, which includes brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 – THIRD-PARTY SERVICES
General:
Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide.
Third-Party Payment Processors:
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions. We recommend reading their privacy policies to understand how your personal information will be handled.
Jurisdiction:
Certain providers may be located in or have facilities that are located in different jurisdictions than you or us. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
External Links:
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website, such as maintaining your session (so you don't have to log in again) or your shopping cart.
Cookies also help us understand your preferences based on previous or current activity on our website (e.g., the pages you have visited), your language, and your country, which enables us to provide you with improved services. Additionally, we use cookies to compile aggregate data about site traffic and interactions so that we can offer better site experiences and tools in the future.
Here is an overview of the cookies that may be stored on your device when you visit our website:
| Category of Cookie | Purpose | Examples |
|---|---|---|
| Session & Security (essential) | Authenticate users, protect user data, and allow the website to deliver the services users expect, such as maintaining the content of their cart or allowing file uploads. The website will not work properly if you reject or discard these cookies. | session_id (Odoo) |
| Preferences (essential) | Remember information about the preferred look or behavior of the website, such as your preferred language or region. Your experience may be degraded if you discard these cookies, but the website will still work. | frontend_lang (Odoo) |
| Interaction History (optional) | Collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website. We may not be able to provide the best service to you if you reject these cookies, but the website will work. | im_livechat_previous_operator (Odoo), utm_campaign (Odoo), utm_source (Odoo), utm_medium (Odoo) |
| Advertising & Marketing (optional) | Make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance. Note that some third-party services may install additional cookies on your browser to identify you. You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard these cookies. | __gads (Google), __gac (Google) |
| Analytics (optional) | Understand how visitors engage with our website via Google Analytics. Learn more about Analytics cookies and privacy information. The website will still work if you reject or discard these cookies. | _ga (Google), _gat (Google), _gid (Google), gac* (Google) |
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so refer to your browser's Help menu to learn the correct way to modify your cookie settings.
We do not currently support Do Not Track signals, as there is no industry standard for compliance.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at contact@docdrones.in or by mail at DOCDRONES
[Re: Privacy Compliance Officer]